The Harbor Club, Curio Collection by Hilton, is recognised for customer excellence in the travel industry

SamD
Authored by SamD
Posted: Thursday, May 12, 2022 - 00:00

The Harbor Club, Curio Collection by Hilton, is recognised for customer excellence

-British Airways Holidays honours the property with a Customer Excellence Award for 2021-

The Harbor Club, Curio Collection by Hilton, Saint Lucia has received a coveted Customer Excellence Award 2021 from British Airways Holidays, in recognition of its customer excellence. With high levels of service and the wellbeing of holiday guests at its heart, this new accolade demonstrates the great lengths the Harbor Club has gone to in ensuring an unwavering commitment to customers, exceeding their expectations when it has mattered most.

The Customer Excellence Award 2021 is awarded based on unbiased guest reviews. It recognises the outstanding services, facilities and customer experiences offered by hotels around the world. The Harbor Club received an overall score of 9.1/10.

Suzy Trott, Founder of Harbor Club’s retained trade sales agency, Silva Lining, comments: “This award truly reflects the tireless dedication of our entire team to delivering an outstanding service for our guests. Harbor Club’s elevated island living ethos sits at the centre of everything we do and to have the high standards we set ourselves recognised via genuine customer reviews will continue to drive our excellence forward. We extend a huge thank you to everyone that provided those fabulous reviews.”  

Claire Bentley, Managing Director at British Airways Holidays commented: “We are delighted that the Harbor Club is one of our top-rated hotels for 2021. This award is testament to the hotel’s commitment to providing an exceptional customer experience, even during one of the toughest years in the travel industry. As the world opens up again, we look forward to continuing our relationship and together delivering truly memorable holidays for our customers.”

British Airways Holidays is one of the UK’s leading, largest, and most trusted tour operators, which uses customer feedback to identify top-rated hotels, as part of its commitment to providing high-quality holidays. Customers are asked to score hotels based on location, service, cleanliness, and sleep quality, as well as provide an overall score out of ten. These validated, verified and truly independent reviews are collected via Reevoo (www.britishairways.com/reviews) – an impartial third-party solution company.

The Harbor Club is situated in beautiful Rodney Bay and offers guests a Caribbean experience unlike any other. Indulge a wanderlust for paradise and experience a world of relaxation, celebration and adventure. From five world-class dining outlets and four sparkling swimming pools to a stunning meeting and event space and our first-class service, the Harbor Club offers guests a chance to experience elevated island living whilst enjoying the best of Saint Lucia in stunning style.

For more information on the Harbor Club, Curio Collection by Hilton visit www.theharborclub.com.  

About the Harbor Club, Curio Collection by Hilton

The all-new Harbor Club is situated in beautiful Rodney Bay and offers guests a Caribbean experience unlike any other. Indulge a wanderlust for paradise and experience a world of relaxation, celebration and adventure. From five world-class dining outlets, four sparkling swimming pools, to a stunning meeting and event space and our first-class service, the Harbor Club offers guests a chance to experience elevated island living whilst enjoying the best of Saint Lucia in stunning style.

For further information about The Harbor Club, Saint Lucia please visit www.theharborclub.com.

About British Airways Holidays

British Airways Holidays is one of the UK’s leading, largest and most trusted UK holiday companies.  It prides itself on providing great value holidays, with the quality expected from British Airways. Its extensive British Airways global network puts the business in a unique position to offer convenient flights and secure great deals to the most amazing destinations.

Further information on British Airways Holidays can be found here: www.britishairways.com/holidays

About Reevoo

Reevoo is a leading MarTech solution that provides validated, verified and independent reviews for products and services to a wide range of global companies. With a solid foundation built on collecting and publishing reviews from verified purchasers only, Reevoo extends its trust and integrity to companies across 60+ countries in 30 languages.

www.reevoo.com

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