EVA Air , Taiwan’s leading independent airline, has unveiled a new design for its airport check-in counter monitors worldwide. The new graphics use conspicuous colours and clean lines to improve ease of recognition for check-in counter services, including priority, check-in, and baggage drop. By choosing advanced digitised services, EVA Air is optimising both the passenger experience and its...
Analysis of Google search data reveals that searches for ‘cancel my flight’ exploded 163% in the United Kingdom as of the week between 22nd May 2022 and 4th June 2022 - the highest level in a year . The last week of May - the school half term period and Jubilee weekend - saw staff shortages at airports up and down the country resulting in queues lasting hours and missed flights for many...
